1. Who We Are

Arogyaveda LLC, doing business as Arogyaveda (“we,” “us,” or “our”), operates www.arogyaveda.org and provides Ayurvedic wellness services, yoga, classes, and related products in Michigan.This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website and related services. It also explains your choices. This policy does not, by itself, constitute consent to marketing messages or other activities requiring separate consent.

 

2. Information We Collect:

Depending on how you interact with us, we may collect:Contact information: Your name, email address, telephone number, and billing or shipping address.Booking and purchase information: Services requested, appointment dates, attendance, purchases, payment status, and relevant communications.Wellness information: Information you provide for a consultation or service, such as wellness goals, dietary habits, allergies, medications, injuries, pregnancy status, health history, and practitioner notes.Communication preferences: Email subscriptions, SMS consent, opt-out requests, and records showing when and how you gave permission.Website information: IP address, browser and device information, pages visited, and information collected through cookies or similar technologies, depending on the tools enabled on our website.We collect information directly from you, from a parent or guardian arranging a minor’s services, automatically through our website, and from providers that support bookings, payments, and communications.Please do not submit Social Security numbers, payment-card details, or detailed health information through our general contact form, ordinary email, or text messages.

 

3. How We Use Information:

We use information as reasonably necessary to:Respond to inquiries and provide requested services.Schedule appointments and send service-related communications.Understand wellness goals and relevant precautions.Process purchases, payments, refunds, and deliveries.Send newsletters or promotional messages when you have provided any required consent.Maintain business records, protect our systems, prevent fraud, and meet legal obligations.We request only wellness information relevant to the service. Where separate consent is required to collect, use, or disclose sensitive information, we obtain it before doing so.

 

4. Wellness Information:

We treat information about your health and wellness as sensitive. Access is limited to personnel and service providers who need it for authorized purposes.We do not sell wellness information or disclose it to advertising platforms for targeted advertising. We do not use consultation details to create advertising audiences.Please contact us before sending detailed health information so we can explain the appropriate way to provide it. Ordinary email and SMS may not provide the same privacy protections as a dedicated secure system.This website policy is not a HIPAA Notice of Privacy Practices. If a service is subject to HIPAA and requires a separate notice, we will provide that notice as required.

 

5. When We Share Information:

We may disclose relevant information:To service providers supporting website hosting, appointment booking, payment processing, order fulfillment, communications, and necessary record storage.With your authorization, including when you ask us to coordinate with another practitioner.For legal or safety reasons, when required or permitted by law, such as responding to valid legal process, preventing fraud, or protecting someone’s safety.During a business transfer, subject to applicable law and appropriate protections for personal information.We limit disclosures to what is reasonably needed and require providers handling information on our behalf to protect it and use it for authorized purposes.Payments are handled through the payment provider identified at checkout. That provider processes payment information under its own privacy notice. We receive transaction information needed to manage your purchase.

 

6. Text Messaging and EmailIf you opt in, we may send SMS messages concerning appointments, scheduling, orders, or customer support. Promotional texts require separate express written consent, which may be provided electronically. SMS consent is optional and is not a condition of purchase.Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance, or contact us at (248) 896-4813. We also accept other reasonable opt-out requests and honor them promptly within applicable legal deadlines. You may receive one nonpromotional message confirming your opt-out.We do not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We may disclose necessary information to providers that deliver messages on our behalf, subject to confidentiality and use restrictions, or as required by law.You may unsubscribe from promotional emails using the unsubscribe link. Unsubscribing from promotional email does not prevent necessary, nonpromotional communications about an existing appointment or order.

 

7. Cookies and Website TechnologiesOur website uses cookies and similar technologies for functions such as security, session management, and booking or shopping features. You can manage cookies through your browser and, where available, our website’s cookie settings. Blocking essential cookies may affect website functions. Where applicable law requires consent for nonessential technologies, we obtain it before activating them and provide a way to withdraw it.

 

8. Retention and SecurityWe retain personal information only for as long as reasonably necessary to provide services, maintain required business and professional records, document consent, resolve disputes, and comply with applicable law.Retention periods depend on the type of record and applicable obligations. When information is no longer needed, we securely delete it or de-identify it, subject to lawful retention requirements and backup deletion cycles.We maintain reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No system is completely secure. If a security incident requires notification, we will notify affected individuals and relevant authorities as required by applicable law.

 

9. Your Choices and RequestsYou may contact us to request access to, correction of, or deletion of personal information, or to withdraw consent where applicable.We will honor rights required by applicable law and consider other requests where reasonably practicable. We may verify your identity before responding. Some information may need to be retained for legal, accounting, professional-record, or dispute-resolution purposes.Withdrawing consent does not undo processing already lawfully completed. If information is necessary for a requested service, declining to provide it may limit our ability to provide that service.

 

10. Children’s InformationOur website’s booking, purchasing, and contact functions are intended for adults. Parents or legal guardians should arrange services for minors and provide any necessary information on their behalf.We do not knowingly collect personal information online directly from children under 13 without legally required parental consent. If you believe a child has provided information without appropriate authorization, please contact us so we can investigate and take required action, including deletion where appropriate.

 

11. External Services and Processing LocationsExternal websites and independently operated services have their own privacy practices. Please review their privacy notices before submitting information.Our providers may process or store information in the United States or other countries where they operate. Applicable legal protections may differ by location. We remain responsible for meeting obligations that apply to our disclosures and provider arrangements.

 

12. Policy UpdatesWe may update this policy and will post the revised version with a new effective date. For material changes, we will provide additional notice and obtain consent where required before using previously collected information in a materially different way.

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